Last updated
20 August, 2025
privacy policy

Bjornflow ("we", "our", or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines what we collect, how we use it, and your rights.

What data do we collect?

We may collect:

  • Your name, email address, company details, and project-related information (via the contact form).
  • Any information voluntarily submitted through forms, messages, or emails.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Fill in any forms or schedule any calls.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.

How will we use your data?

You provide data directly when you:

  • Fill out our contact form.
  • Send us emails or messages.
  • Browse our website (some technical information may be collected via browser cookies).

How will we use your data?

We use your data to:

  • Contact you in response to your inquiry.
  • Understand your project needs and provide an estimate or follow-up.
  • Improve your experience with our website.

We do not share your personal information with third parties for marketing or advertising purposes.

Website Analytics

This website may use a privacy-focused analytics tool like Fathom Analytics, which does not use cookies or track personal data. If activated, it helps us understand general website usage (e.g. page views, traffic sources) without collecting personally identifiable information.

How do we store your data?

  • We store your form submissions securely via encrypted email (Gmail).
  • Access to this data is restricted and managed securely.
  • We do not currently set an expiration for deletion, but you can request removal at any time.

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    Your data protection rights

    You have the right to:

    • Access – Request copies of your personal data.
    • Rectify – Request corrections to inaccurate or incomplete data.
    • Erase – Ask us to delete your data, under certain conditions.
    • Restrict or object to processing, and
    • Data portability – Request transfer of your data to another organization.

    We’ll respond to all valid requests within 30 days. Email: hello@bjornflow.com

    Cookies

    We currently do not use first-party cookies for tracking or marketing.

    Changes to this policy

    This policy will be updated if/when new tools or tracking services are introduced. Last updated: August 2025.

    Contact

    For any questions, requests, or concerns, contact us at: hello@bjornflow.com